IT maintenance and user support

Your IT should work without you having to think about it. We support your users and maintain your equipment regularly, with a contact person who knows your environment.

What we take care of

• User support, on site and remotely
• Preventive maintenance of computers, servers and network equipment
• Monitoring of updates and backups
• Administration of systems, accounts and rights
• Corrective maintenance: diagnosis, repair and hardware replacement
• User training and support
• Intervention reports and recommendations

Available plans

• Annual maintenance contract with scheduled visits
• One-off interventions on demand
• Support for individuals and independent consultants

Who we serve

We work for:

• Businesses
• NGOs & development organisations
• Regional & international institutions
• Diplomatic missions
• Consultants & individuals

In Ouagadougou, throughout Burkina Faso and, depending on the project, in the AES countries and French-speaking West Africa.

Frequently asked questions